My wife and I are long-time customers although it's been about 12 years since our last purchase which included an office desk and file cabinet. We have recently purchased a home in NC and have not been able to find the original receipt or literature on my desk. I did not know the manufacturer and could find nothing online giving me any information regarding potential disassembling of the desk since we knew it would not fit fully assembled through the doorway of the room in the new house where it is to go.

As a last measure, I contacted Furnitureland South and was put in touch with Tracy Dunn. Tracy readily agreed to try to help, but was unable at first to find anything since the purchase was so long ago. She was not deterred, however, and suggested I send pictures to her to see if she could somehow identify the desk. I did that and she sent the information to various manufacturers and after much effort was able to identify the desk as an Aspen product.

She somehow then got Aspen to email China to see if they could determine if the desk could be taken apart without damage. After following up with Aspen several times, she was able to get the instructions to me this morning on how to take the desk apart.

Needless to say, I am elated with this result and the extraordinary effort Tracy put forth to get me the information. In my opinion it was way above and beyond the call of duty and we, as customers of Furnitureland South, are truly appreciative. My wife and I look forward to shopping in the near future for our purchases for the new home and you can bet we will be asking for Tracy to assist us. —Dan J., Princeton Junction, NJ

I received my furniture shipment today and I could not be happier! Everything is perfect! The special orders and my COM fabrics were executed with absolute excellence. Your delivery staff was courteous, professional and a pleasure to have in my home.

Thank you, Tracy, for all you did to make my purchase so satisfying. I will be finishing another phase of renovation in a few weeks and I will definitely be ordering more furniture from you. I will also be telling all my friends that the only place they should buy furniture is Furnitureland South. —Carol B.

Furnitureland South is a one-stop shop. I needed to furnish a new home and working with designer Tracy Dunn made shopping so much easier! I would highly recommend  Tracy to anyone. —Pat M.

Outstanding design service by Tracy Dunn! Thank you for everything, Tracy! —Lynn C.

I appreciate Tracy Dunn and everyone at Furnitureland South so much. I lost my wife to cancer two years ago next month, and buying furniture was a huge step for me. I was lost amid acres of furniture. Tracy and everyone in at FLS made it a partnering & enjoyable step. Thank you so much. —Jim B.

Tracy Dunn is simply amazing! Tracy responded to my email inquiry at 7am, sent product info & great pricing less than 10 minutes later. It's not our first time working with her & definitely won't be our last. Tracy cares about clients & her attention to detail proves her dedication. Thank you for everything, Tracy! —Trudy S.

Tracy Dunn has been my designer for many years at Furnitureland South. Her sense of design is impeccable, and she is more than accommodating to our needs. I would recommend her to anyone who wants to create a beautiful, well appointed home. —Norma G.

Tracy always provides professional guidance & advice — and the most competitive pricing! —Sandra C.

Tracy is fantastic! She had great communication and customer service. I am a repeat customer and will continue to shop with Tracy and Furnitureland South! —Kimberley C.

Tracy Dunn was absolutely wonderful in helping us select furniture. Her knowledge & expertise were invaluable in helping us throughout this process, making the experience of shopping at FLS very rewarding. We will definitely return because of the world-class service Tracy provided us! —Pam & Jim B.

Tracy Dunn is a wonderful designer - she is a delight to work with because she always gets back to you immediately! —Judy L.

Tracy Dunn is fantastic. I am a repeat customer and will shop with your store again because I feel like Tracy gives trustworthy advice when I’m buying very expensive items sight unseen. She listens to my needs and is an excellent communicator. For me, she is why I will continue to be a loyal customer. —Anonymous

I have been working with Tracy Dunn, and she is outstanding. Tracy is one of the most responsive individuals I have ever worked with. She sends me options, pricing, and other information promptly and always anticipates what I may need next. Tracy gets an A+ in my book. She is great at her job and provides outstanding customer service! —Tammy D.

As a new homeowner I was in need of not only new furnishings, also advice and direction with the design that I had in mind for my home. Designer Tracy Dunn has been a pleasure to work with, her intuitive eye and passion for design has made the process an absolute joy! Tracy’s intensive knowledge of all things furniture, as well as her attention to detail; ensured me I have made all the right choices for my new home.

Tracy is truly special and I am so thankful for all of her guidance throughout this process! I will only shop none other than Furnitureland South, the greatest furniture showroom in the world. Thank you Tracy & FLS! —Sarah B.

My experience with Furnitureland South was excellent because of Tracy Dunn. Tracy is extremely knowledgeable and helpful. She is efficient and pays attention to every detail. Tracy is the best! We recommend you use her! —Joe F.

As a new homeowner I was in need of not only new furnishings, also advice and direction with the design that I had in mind for my home. Designer Tracy Dunn has been a pleasure to work with, her intuitive eye and passion for design has made the process an absolute joy!

Tracy’s extensive knowledge of all things furniture, as well as her attention to detail, ensured me I have made all the right choices for my new home. Tracy is truly special and I am so thankful for all of her guidance throughout this process! I will only shop none other than Furnitureland South, the greatest furniture showroom in the world. Thank you FLS & Tracy! —Sarah B.

Exceptional customer service from our fantastic Design Consultant, Tracy Dunn! —Matthew S.

If you want phenomenal prices, incredible customer service and amazing selection for all types and styles of furniture and decor items, then Furnitureland South is the ONLY place you need consider! I’ve been a customer for more than 20 years and I have never been disappointed with a purchase! For the past 10 years or so I’ve had the good fortune to work with Tracy Dunn and she has great ideas, is very responsive and has an extensive knowledge of the furniture marketplace. I’ve come to rely upon her for recommendations on furniture manufacturers. —Sheree H.

Tracy was awesome, she listened to what we were looking for and what our style was. It was such an easy buying experience. We would definitely recommend Tracy and Furnitureland South! We will be back again to work with Tracy! —Ann S.

My entire family has purchased furniture through Tracy Dunn at Furnitureland South and we cannot recommend her enough!  She is friendly, knowledgeable and responsive, and really goes above and beyond when it comes to customer service.  We are so grateful to Tracy for making our experience so pleasant!  —Marissa

The outdoor furniture cushions are all in, and boy, do they look spectacular! Thank you so much for making it all happen, especially helping me reach an understanding of what you all needed me to understand. It worked out beautifully, all thanks to you, Tracy. —Susan M.

Beautiful showrooms. Tracy Dunn is super to work with…Informative, honest, works quickly when needed. - Kelli B

Tracy Dunn was ABSOLUTELY WONDERFUL, extremely knowledgeable, and MOST helpful. We were most satisfied with our visit and I'm following up with her to take care of our needs. - Tom C.

Thanks again for all of your help, Tracy! I hope you'll get "salesperson of the year" with how busy you've been. Your customer service is exceptional, that's why I remembered you from ordering furniture almost 10 years ago! —Pam B.

Tracy, Just wanted you to know how much we like our new furniture for our patio. The rugs are perfect, and table is just perfect. Chairs also look great with the table. You did a super job. Your patience, research to find the right choices, advice, all were appreciated. We will remember you for the future! —Debbie & Jack P.

Thank you, Tracy, for all of your help in the design process of our dining and living room, which are both my absolute favorite places in the world right now. I never stop talking about how gorgeous everything is. I love it! Every seat in the house is now the most comfortable anyone has ever sat in. We are so happy with the furniture we purchased from Furnitureland South. Thank you! —Tash P.

My experience with Furnitureland South has been excellent, thanks to Tracy Dunn. She has been wonderful to work with, always going the extra mile! —Anonymous

Tracy Dunn has been my furniture consultant for over 8 years and is one of the best in the industry! —Cheryl F.

I recently purchased furniture and my sales person was Tracy Dunn. I was extremely impressed with her detail to customer service. She was always prompt getting back to me, mostly within the hour, if not sooner. She would even reply to my emails during non-business hours. I have never had a sales experience like this before - she obviously takes a lot of pride in customer service.

My husband and I own a business and understand the importance of customer service. She would be the reason I would purchase from Furnitureland South in the future. She went above and beyond to make my sales experience great! —Christie T.