Samantha Sanders

On our recent visit to Furnitureland South in June 2021, my husband and I had the pleasure of working with Samantha Sanders. Samantha began the process with a meeting in which we described our decorating style, prioritized our need’s and discussed our time constraints. She asked pertinent questions and made careful notes of our conversation. She let us know that she was willing to provide us with as much or as little assistance as we were comfortable with. She would tailor her style to meet our needs. For her to recognize the differences in the shopping styles of different customers and offering such flexibility is remarkable and is just one of many things that sets her apart from other salespeople.

We set out walking through various sections of the showroom that contained our decorating style. Let me point out that Samantha did not waste our time showing us areas that were not applicable to our decorating style. She did point those areas out but guided us to certain vignettes that she knew would be to our benefit. When later we had a chance to walk unescorted through those other areas, we remarked on how correct Samantha had been, how well she knew the showroom and how grateful we were that she kept us moving in the right direction and did not waste our time.

As we searched the showroom with Samantha, she would often refer to her notes and gently yet firmly keep us on schedule with making decisions. She would offer her opinion when solicited and assisted us in considering all options, which gave us confidence in our decision making. She was professional at all times, professionally dressed, punctual, fully prepared, friendly and willing to share her superb decorating talents. Her assistance was essential, and she consistently led us to just the right items, even including picking out custom material, which can be a mind-boggling task. 

Several times we had questions that were not easily answered. Samantha was so organized that she had the contact information of all the reps at her fingertips and was able to quickly get answers, enabling us to make informed decisions right on the spot.  That saved us considerable time, and within one day we had over half of our list accomplished.

Samantha went above and beyond, personally searching the floors for some of the smaller items of décor that we decided on. 

At the end of our trip, when it came time to place the order, Samantha was very clear on the process. She was able to take advantage of many of the manufacturer discounts and saved us thousands of dollars on our overall purchase, making us feel that our trip to FLS was a tremendous success.

Samantha Sanders is a very valuable asset to FLS. When I reflect on all the anxiety involved in finding just the right items, I know that it was due to Samantha, that our experience was a huge success.  I would happily recommend her to all my friends and family. —Jennifer and Dennis M.

We had a wonderful experience working wtih Samantha Sanders! My wife & I couldn't be any happier with how Samantha helped us through the entire process, especially with the design choices we had to make. Samantha was there to assist us every step of the way, even after we placed the order. 

I don't usually write reviews, but we truly had an exceptional experience thanks to Samantha! —Sreeni T.

Samantha was very helpful and prompt! I'm pleased with her customer service. —Hong S.