Madeline Laird says the greatest part about being a Design Consultant at the world's largest furniture store is being able to impact part of someone's life and bring joy to them on a daily basis. For her clients, furniture is personal. It's something they'll see or touch every day in their homes. "It lives with you, grows with you," she said. "Trusting someone to help you accomplish your vision for furniture can be a very intimidating task, so I strive to be a welcoming and open person as their dreams come to fruition."
Her unique experience as a graduate of Vanderbilt University in Nashville, Tennessee, and a fashion retailer aids her design eye for color, style and cohesion. She said, "I want to give every customer a special and unique experience catered to them and their needs," she said when asked about her client's experience at Furnitureland South.
In Madeline's spare time she loves to care for her two dogs of her own; however, she also makes time for a few other furry friends who are still waiting on their "furever homes" as an animal shelter volunteer.
We made the trip to FLS from upstate NY and Madeline Laird stayed with us after store closed to wrap up our interests. Many thanks to Madeline for her constant professionalism from our store visit, to our many email conversations making sure we got what we wanted.
We are so happy with what we accomplished with Madeline's help, and we are looking forward to good customer service throughout this first experience with Furnitureland South. - Santona P.
We are so pleased with the customer service we recieved from Madeline Laird! She was extremely helpful, allowing us to get everything done in the most efficient way. - BK
We traveled to Furnitureland South in search of the "Goldie Locks" chair. Our goal was 4 chairs that were not too tall, not too soft, not too firm, not to big - just right! And with Madeline Laird's help and 100 chairs later, we found them!
The attention to detail and knowledge Madeline had was reassuring. She went over every detail of options for our special order, and never once rushing us. Our experience was wonderful and recommend Furnitureland South & Madeline all the time! - Vernice H.