About Brittany Horton

When Design Consultant Brittany Horton partners with you to design your dream home, expect to receive a fun-filled service of excellence.

Brittany is a true Triad native and attended the University of North Carolina at Greensboro. At Furnitureland South, she says every day is a new experience thanks to relationships she builds with clients. She continuously challenges herself to stay current on the latest trends, but currently, her favorite design concept is to mix the classics with a few newer furnishing designs.

After providing customers with stylish and functional furniture, her local customers have even invited her to visit their completed designs!

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Testimonials

We recently spent 5 days working with Brittany Horton & Emily Taylor selecting furniutre for our new home in Cininnati. We had a wonderful experience - we could not have done it without their help!

Brittany & Emily were so sweet, personable & professional - we couldn’t have asked for better guides throughout the shopping & design process. They work so well together, we felt so lucky to have had both of them helping us.

Not once in the process did we ever feel pressured into buying anything, they always had our best interest at heart. If we need anything in the future or have friends going to Furnitureland South, we will definitely recommend Brittany & Emily! —Diane P.

Brittany Horton was our designer and she was great! Brittany did an excellent job assisting with both color and layout for our everyday living space! I'd definitely recommend working with Brittany! —Mary S.

Brittany Horton was wonderful to work with! She was very personable and knowledgeable. —Naomi B.

We had a wonderful experience! Brittany Horton was exceptional, understanding our decorating tastes and coming up with ideas that fit perfectly into our goals. It was so much fun, and we are so glad that we spent almost three days with Brittany and walked away with fabulous furniture! —Rowena P.

We planned a trip to Furnitureland South to find furniture for our new house in South Carolina, and we chose the design team of Emily Taylor and Brittany Horton. Brittany and Emily explained their process and asked us our vision for our new home and worked with our existing floor plans. The designers set up a plan for a mix of items from the Outlet and the main Showroom.

Brittany and Emily worked with our budget and we were able to get some really quality furniture pieces. This design team was really creative and presented ideas we hadn't considered, but were better than we could have chosen! Thanks for all of your help, Brittany and Emily. —Ann R.

This has been my third successful shopping trip to FLS working with Brittany Horton! Each trip was a wonderful experience working with Brittany, who is incredibly knowledgeable of the different products, styles & is able to take tackling their massive store & distill it down to an effective & informative shopping trip. I'm always looking for the best possible price, and Brittany delivers there too!

During my first trip, I was looking for pieces that I needed ASAP for an event, and Brittany was able to provide me with the lowest price & have it delivered the following week.A year later, Brittany helped me with a custom piece, which I am still getting compliments on! Most recently, Brittany helped me with a new dining room set. She made sure I knew every possible finish, size & shape option available even down to the small details like the height of the table in relation to the chair and making sure I would be able to have my feet flat on the floor.

Brittany scaled everything properly to the space as well as making sure the table and chair combination was perfect for my taste & style!Brittany has been able to understand my style so well after working together throughout the years that now I can just call her up, tell her what I'm looking for and she finds it! Making the two-hour trip from Charlotte is always so worth it. As always, thank you for everything Brittany! —Jorie C.

I highly suggest working with Brittany Horton as your Design Consultant. Brittany was a pleasure to work with and was excellent as she followed up with us consistently! —Debra C.

The entire process working with our highly trained professional design consultant, Brittany Horton, was exceptional. We purchased furniture for our entire house and Brittany's product and design knowledge made the process so much easier. Our dream house looks simply amazing. Thank you Brittany! —Robyn M.

We just visited Furnitureland South to buy furniture after our entire home flooded due to Hurricane Harvey. We can't say enough about our Design Consultant, Brittany Horton. Brittany was patient, hard working and honest. She turned what could have been a very overwhelming experience to a fun and positive one!

In this day of online sales and impersonal consumer relationships, it was so refreshing to work hand-in-hand with such a dedicated and knowledgeable employee. Thank you to Brittany and the entire FLS team. We look forward to the delivery of our furniture that will be the final step in making our house once again our home! —Kenny & Colleen U.

We had a great experience working with Brittany Horton at Furnitureland South. Brittany really took the time to understand our likes and preferences. She was absolutely precise with the pieces she selected for us, and they turned out to be perfect. We are extremely happy with our experience! —Gustavo B.

My husband and I have spent the past two days working with Brittany Horton & Emily Taylor furnishing our new house & I just want to share how much we enjoyed working with them. Their chemistry, teamwork, creativity & patience with us made it an excellent experience - not to mention helping to curate a fabulous home! We are so excited to see it all come together and couldn’t have imagined a better outcome for our trip. —Melissa & Alan K.

My husband and I traveled to your beautiful furniture store just recently and worked for almost two days with Brittany Horton and Emily Taylor. They were SO helpful and we bought thousands of dollars' worth of furniture. We live north of Houston and our home was flooded when Hurricane Harvey came ashore and decided to set up residence there for a few days. We lost almost all of our furniture because we have a one-story home.

Coming to visit your store and your beautiful state last weekend lifted our spirits so much. We had such a great time and will definitely recommend your store to our friends who are also needing furniture because of their own personal experience with the hurricane. Brittany and Emily are such a valuable addition to your company. We just love them. —Lauren S.

We had great service from Brittany Horton & Emily Taylor. They were very patient and helpful with a good design sense. Brittany & Emily researched and suggested a variety of options and spent time with us on the phone and in person. We couldn't have done it without them! —John V.

Brittany Horton is awesome! Anytime I need information she is very quick to respond. Brittany is always right on with finding anything that we ask her. —Karen L.

Great shopping experience! Brittany Horton has helped us with 2 orders and was prompt in providing product details, quotes and ordering.  FLS differentiates itself from others by being a one stop shop, for a world-class showroom, purchase, delivery, guardsman protection and customer service. Some stores in Hickory outsource their delivery. Looking forward to doing more business with FLS in the future. —Sreeman M.

 

I am still speechless as to the wonderful care, concern and determination that Emily Taylor & Brittany Horton gave to us. The anticipation of our new  furniture will cap off over a one year renovation of our 18 year old home.  Our home is a bit over 5,000 sq. ft. and it has been an overwhelming task from the beginning — 18 years ago that is!

Over the years I made several attempts to furnish our home — with lots of mistakes — which added to lots of time & money loss. I have a beautiful home that we built with great bones & design features, yet I would never entertain anyone but family because it “looked so unfinished inside”.

I have worked with local designers, only to have the job piecemeal. I had in my mind & with lots of photos what I wanted — yet it was anything but that… I might add we had made a trip to the High Point area about 10 years with some purchases — but again no continuity.

As we began our renovation, Kaz & I thought we would work with a nice store in Florida — since our kids live there.  We spent one trip furniture window shopping & then decided on a store & designer to work with. We made another trip down, and after 5 days — and I sent the exact same plans and package to them as I did Emily— nothing was done — designer never even opened it & then was a bit too busy with life not necessarily sales…after 3-4 weeks and still no pricing form the Florida store  I got online — which is how I got to Furnitureland South.

Emily responded to an online chat with pricing for my sofas I picked out in Florida — and within an hour I had pricing form her… again I only reached out for the sofas…. a bit skeptical to try another person especially out of town since our last trip to Florida cost quite a bit in travel funds.

A phone call followed and Emily was amazing! Very informative with a few suggestions to up my quality & possibly even lower my cost… again she only thought I was looking to purchase two sofas.  I got back online, saw her bio & her design work that FLS published on their website and was "WOWED".  I showed it to Kaz & he too liked it. SO THEN, I called & told her my story as above & stated I truly needed a house of furniture — so that I could have the home I envisioned when we designed and built it 18 years ago!

My biggest impression is when I saw everything I sent laid out on 3 tables in the design center, and that it had actually been reviewed before I got there… Emily introduced us to Brittany who too was amazing.  These two women went above & beyond our wildest dreams… we were in awe.

We had an amazing time; laughed a lot, walked a lot, talked a lot & learned a lot. WOW — our home was coming together….a nd these two women persevered… they never stopped & never complained. I truly knew they wanted the best for us and our home. 

Our vision was enhanced by the wonderfully skilled team of Emily and Brittany.  We can’t stop telling anyone who will listen what a great experience it was. I LOVED everything. These ladies understood we had a budget and guided us as to where and how we should spend our dollars. We agreed to come back to accessorize— I truly want this to look spectacular because I have waited so very long… and have complete faith as to what Emily will help us with.

So my very complements to the wonderful experience we had at FLS.  After my previous experiences — or lack of them — I thought maybe I was asking for the impossible — and maybe I was— yet Emily & Brittney never once let me down.  

Looking forward to our return visit in the near future — still so many things we have not seen! —Susan S. & Kaz P.

Furnitureland South is definitely your one stop shop for all of your decorating needs. I highly recommend utilizing FLS's design team services, espcially Brittany Horton. Brittany guided me through the design process, which can be daunting given all the choices FLS has to offer!! She made my trip to FLS amazing!! Brittany, YOU ROCK! —Jane A.

This is our second time at FLS working with the best design consultant, Brittany Horton! The first time we came from NJ and she help us in less the 4 hours, finding furniture for the family room & dinning room! Brittany was amazing, efficient & very knowledgeable.

We brought with us colors, pictures and room dimensions, and then Brittney did her magic. The home turned out beautiful. Now that we have moved to NC, we came back to look for outdoor furniture, and met up with Brittany again.. and yes she did her magic again! Brittany is so dedicated to helping us out. I will surely recommend her to my friends & family! —Wynne W.

Overall excellent experience with Brittany ... enthusiastic, highly knowledgeable, a pleasure to work with! Amazing location ... seemingly infinite selection, and overall great service, especially for the price! Highly recommend to all! —Mike S.

Brittany helped me to create the perfect pieces for my living, dining and sitting room. I'd highly recommend a visit with Brittany to navigate the showrooms. I'm very excited to get all of my new pieces! —Carrie M.

It couldn’t have been a better experience! Brittany Horton & Emily Taylor worked together to find a diningroom set & rug that I love.

Brittany called me prior to my visit to understand my style and what I wanted to accomplish during my visit along with my budget. I sent dimensions of my space and pictures of my home prior to the visit and they used it to pre-plan what to show me. This is an enormous showroom—wouldn’t have been able to accomplish what we did without their guidance & the pre-planning. They were both very knowledgeable about the quality and options for each maker. I look forward to returning when it’s time for our new bedroom set! —Carol W.

Brittany has been a HUGE help to me as I prepare to move into the home I am purchasing in Pinehurst.  

I visited the store recently and Brittany rearranged her schedule a bit to spend time with me to acclimate me to the store.  After I got a good sense of what I was looking for, Brittany assisted me in prioritizing my orders for bedroom furniture as I will effectively be furnishing the entire house.

She has been extremely helpful in quickly learning my tastes and providing me with a great selection of high quality furniture as well as the bedding accessories to match.  I just wanted you to know what a valuable associate you have in Brittany. —Bill M.

The experience that my wife and I had at Furniture Land, was so wonderful. Emily Taylor and Brittany Horton, made the whole experience, not only successful but fun… These two consultants are so talented and professional, words cannot explain how great they are… We have a contract on a lake house and needed to furnish the complete house. We were able to accomplish this monumental task in 2 days. This is unbelievable and all is due to Emily and Brittany, listening to us and making it happen. They made the whole process happen!! We would have made some mistakes had it not been for their guidance. We have already passed along our experience with several of our friends. Please pass on to Emily and Brittany our extreme thanks and appreciation. These two should get a bonus!! – Brad and Lori

With the help of our amazing design consultants, Brittany Horton and Emily Taylor, we were able to find what we came for. Both Brittany and Emily are great to work with, they are very knowledgeable and friendly! After I let them know the style, design and colors I liked, they put together a Power Point deck showing furniture that would look good in each room. I really enjoyed going over the slides and picking out furniture that I liked.

My fiancƒÂ© and I had very different tastes in furniture and our designers did a great job of helping us find something that we both liked. Brittany and Emily never rushed us throughout the process and they even stayed with us after closing. I would highly recommend Brittany and Emily if you are looking for someone who is both professional and fun to work with. —Kate W.

Great shopping experience! Brittany Horton has helped us with 2 orders and was prompt in providing product details, quotes, and orders. FLS differentiates itself from others by being a one-stop shop, for a world-class showroom, purchase, delivery, guardsman protection, and customer service. Some stores in Hickory outsource their delivery. Looking forward to doing more business with FLS in the future. —Freeman M.

Brittany Horton was a pleasure to work with. She was knowledgeable and suggested perfect furniture to fit our style! —Brandy O.

My husband and I are building our dream house and we made arrangements to come to Furnitureland South to furnish our new home. We had the greatest pleasure of working with designers, Brittany Horton and Emily Taylor. These two together are a dynamic duo! They were so prepared upon our arrival. We first met in the Design Center to talk about our home, budget, and what we liked and disliked.

Brittany and Emily's amazing design and creative talent along with their extensive product knowledge made our trip such a success. We completed each of the rooms in our house and we are so excited about all of the choices. We could not have done this without these two very talented designers! Thank you Brittany and Emily. —Robyn M.

I worked with two wonderful designers, Brittany Horton and Emily Taylor, who really know design and the merchandise available at Furnitureland South. Based on my budget and taste, they made my shopping trip fun and easy! —Nancy I.

Brittany Horton was so helpful to us in finding all of the furniture we were looking for to best suit our needs. Thank you, Brittany! —Phani S.

Brittany Horton was a delight to work with. The customer service that Brittany has provided me with was first class! —Apryle F.

Brittany Horton provided superb recommendation and navigation across the vast complex, all while showing the utmost patience while we chased our 4 and 1 year old around the floors and beds. We look forward to our next visit! Thank you for everything, Brittany. —April K.