Our expert team is here to deliver.
As a family-owned company, your satisfaction is our highest priority. We strive to make your entire shopping experience stress-free. We offer a variety of options to ensure your furniture is delivered with the upmost care. Learn how our signature White Glove Delivery service is best-in-industry.
Our pick up location is conveniently located on campus at the Distribution Center to provide you with a free and convenient option during business hours.
Our signature White Glove Delivery service takes care of everything for you, so you can enjoy your furniture without the hassle of delivery and assembly!
On eligible online transactions, some products will be delivered via UPS. Once a tracking number is generated, we will share it with you.
Our signature White Glove Delivery service is a critical part of the complete customer experience at Furnitureland South. You can expect full-service delivery following an amazing shopping experience. We guarantee that our team will deliver your new home furnishings professionally. We will properly set up and place your furniture. Our White Glove Delivery services include:
Your furniture and home decor items are received and thoroughly inspected at our 250,000 square foot, climate-controlled Distribution Center on our Jamestown, NC campus. We ensure each piece is carefully examined, assembled, and prepared for delivery or pick up. Once your items pass our quality control inspection and assembly is complete, our Delivery Coordinators will reach out to schedule your delivery or pick up promptly.
Items Received – Your furniture and home decor items arrive at our 250,000 square foot Distribution Center.
Inspection and Assembly – Each item is inspected, assembled, and prepared for delivery or pick up.
Quality Control – Orders are thoroughly checked to ensure they meet our quality standards.
Customer Notification – Once inspection and assembly are complete, our Delivery Coordinators will contact you to arrange delivery or pick up.
We’re here to make your experience seamless and stress-free! From the moment you step in our store to the day your new furniture and décor items arrive in your home, your Design Consultant is dedicated to delivering a true White Glove experience. Our top priority is to deliver your beautiful pieces with care, speed, and attention to detail.
Please note that deliveries may arrive in multiple shipments. To ensure an efficient delivery, please ensure your space is clear for your new items. For pick ups, appointments are required to allow us to carefully prepare, load, and secure your pieces.
You’ll be notified when it’s time to schedule your delivery. You can also track your order in your customer account portal.
Deliveries are available Monday through Saturday, between 7:00am and 8:30pm.
Pick up is by appointment only at our Distribution Center, located at 5635 Riverdale Drive, Jamestown, NC 27282. Follow the signs on campus to reach the Distribution Center.
You can schedule your pick up Monday to Friday from 8:00am to 5:00pm, and Saturday from 8:30am to 3:00pm.
For online-only eligible orders, some items may be delivered by UPS. These are smaller products that don’t need professional installation. We’ll send you tracking information as soon as it’s available.
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