I arrived at FLS not knowing what to expect or where to start, but thanks to Jolean Crotts, I was able to find everything I needed! Jolean was so kind, patient and professional. She understood exactly what I wanted, and only showed me furniture that would fit into my style preference & budget. This was the absolute best experience I ever had a furniture store! Ask for Jolean Crotts - she was top notch!! —Lesley H.

Jolean made everything soooo easy. She was responsive and helpful with colors. This is the place to buy furniture! —Leslie L.

Our second experience with FLS was perfect again! Audrey Roth and Jolean Crotts were so helpful and have such great taste! —Anonymous

Our recent shopping experience was the easiest and most enjoyable of all our furniture purchases! This was our third time working with Jolean, as we have purchased everything for our entire house from her!

I can’t say enough about her professionalism, she is very personable, and most importantly, she listens and remembers what you say! Before this trip, I emailed her what I was looking for. She lined up these items, contacted manufacturers for us, and put everything together perfectly! She is also tireless; we drove up from St. Augustine, FL and we only had one day to see everything! She spent the entire day with us and we were very pleased with our selections!

I highly recommend Jolean and FLS for all of your furniture needs! —Gary F.

My experience working with Jolean was great in every way. Once I explained to Jolean my design style, she captured it beautifully and helped me sift through all the options so I did not waste my time wandering aimlessly through the beautiful showrooms. I would highly recommend FLS and Jolean! —Anonymous

Jolean was awesome! I have contacted her several times on different pieces, and although I didn’t order the others, every time I reached out, she was quick to respond and helped me out with pricing. We were finally able to work together on a Bernhardt piece, and I’m thrilled!!! Delivery is expected in 5-7 weeks; her pricing was excellent, and I will be coming back to her for my bedroom set. Thank you!!! —Marla M.

I would like to provide feedback on the outstanding service that was provided by Jolean Crotts during our several days-long visit to Furnitureland South this past week. My wife and I had not been to North Carolina previously and we visited on the strong suggestion of our N.J. designer whom we completely trust. Jolean consistently demonstrated a deep understanding of your extensive and diverse product lines and their features, allowing her to effectively advise us on furniture that fit our needs and desires. Jolean's natural abilities include, but are not limited to, exceptional interpersonal skills, a willingness to actively listen to our preferences, the ability to provide tailored solutions for each room being furnished, and her genuine commitment to providing excellent service. Jolean is also a proactive team player, interacting in a seemingly effortless manner with her co-worker (Audrey) to make sure each detail of our order was properly entered into the computer. This allowed us to establish a strong trust in both Jolean and Furnitureland South. Ultimately, we decided to purchase an entire house full of furniture from your store rather than just a few rooms of furniture. We ended up with nearly 200,000 dollars of products, which represents a very significant commitment for us. I am confident that Jolean's dedication, skills, and commitment to excellence will allow her to excel in any sales-oriented role. - Eric D.

Since relocating to a small town in central New York, Furnitureland South has become my go-to furniture store and lifesaver. Jolean's assistance has been invaluable. - Monica I.

I had a wonderful experience working with two extraordinary designers, Audrey Roth and Jolean Crotts. Audrey and Jolean's expertise helped me tremendously! My new home will be gorgeous. —Grace L.

Jolean Crotts has been a delight to work with. She has been extremely helpful during our furniture buying process. She was thorough and spent a great deal of time guiding us through the selection process and the store.

Jolean's response time to communication is second to none and often times better than members of the team I lead at work! Jolean is the reason we will return to Furnitureland South again in the future. —Jimmy P.

We had a great experience working with Jolean Crotts! Jolean was very helpful, efficient and professional. —Faleh

We recently worked with Jolean Crotts & had an awesome expereince! Jolean is the sweetest, most easy going & organized person that we could have ever expected to help us. She follows through very quickly & thoroughly, and we really appreciated that. Jolean also has an amazing knowledge of all of the products. We could not have been more pleased!

Furnitureland South is an amazing place to shop for furniture. It has been about 30 years  since we were there last and we were completely blown away. Every square inch was as clean as a pin, beautifully laid out and the selections were tremendous. We loved every second that we were there. 

Jolean Crotts is my Design Consultant and she has been fantastic! She has gone above & beyond in helping me with my transactions. —M.P.

Jolean Crotts helped me with my furniture selections & provided me with a wonderful experience. Jolean was so knowledgeable about products, and was able to understand my needs perfectly. We always have an amazing experience at FLS, thanks to Jolean! —Susan L.