What an amazing experience. My husband and I furnished an entire house with the help and advice of Tim O’Brien. He was a true professional. He understood quickly our style and price points and steered us accordingly. Five stars. Excellent! —Linda L.

We had a great experience purchasing furniture for our new home at Furnitureland South! So many options are available, and it’s a lot easier being able to get a visual by visiting the show room. Tim O’Brien provided excellent customer service helping us with our selections. He was very knowledgeable and patient throughout the entire process. —Michelle K.

I’ve shopped here years ago which is the reason I returned to make another purchase for my home. Tim O’Brien introduced himself, gave me his business card and allowed me to look around freely. He checked periodically without any pressure. I located him to assist with my color palate which he really excelled. Afterward, everything fell into place and I’ve made my purchase. Excellent customer service. I definitely recommend! —Willie T.

We had excellent service and recommendations from Tim O’Brien! He made buying furniture an easy & painless process. FLS had lots of options for all budgets; it was nice to have a one-stop place to shop, especially if you are buying for more than one room. Thanks, Tim! —Donna M.

Tim O’Brien was so knowledgeable and made our visit enjoyable. We were able to order everything we came for in a fairly short amount of time. It was a great experience! I will never order furniture again before visiting Tim at Furnitureland South. —Kimberlee P.

I absolutely LOVE my new EJ Victor sofa that Tim O'Brien helped me select! I've never had a sofa so comfy and plush — neither Ollie (my dog) or I ever want to get off of it! My new chair is fab too.

My mom also loves the recliner Tim helped her with, and she's also very happy that he talked her into adding the power button, too!

Thank you again for all of your help, Tim! —Cyndie H.

I had the pleasure of bringing my clients to FLS to source furnishings for their 6000 sq. ft. new home. We had an extremely successful shopping experience and ordered most everything we need to fill the home.

The fact that my clients were able to see the furniture and actually sit on the pieces was so important.  As we know, sadly it is difficult to see furniture as most of the finer furniture stores have gone out of business and most consumers are forced to purchase online from the chain furniture companies.

With all of these glowing compliments, the best and most important part of our trip was working with Tim O’Brien. Tim was so kind, so patient, so organized and so very professional.  His product knowledge was incredible and he helped us navigate FLS and make the most of our time. It was Tim’s assistance that made this trip so successful. 

From the very start, Tim assisted my clients and connected them with the private jet company. They also needed a motorized scooter and Tim made sure we had a scooter assessable which allowed Mr. G. to be involved and engaged in the selection process... such an important aspect of the trip! 

As a designer, I am particularly thrilled that I have a fabulous contact at FLS and will be able to work on other projects with Tim.  This was an amazing collaboration and I was thrilled for the opportunity to make this home so special.

I can not praise Tim and the entire staff at FLS enough and look forward to coming down to beautiful NC again soon! —Jackie H.

We were fortunate to match up with a class sales consultant named Mr. Tim O'Brien early in our adventure of your facilities. He has been a huge help to our success in shopping your store. Mr. O'Brien has been the best in all counts. We shall continue to call upon him. —George, Emmaus, PA

At a time of the year when you think about the people for whom you are grateful, I am writing to let you know of the wonderful experiences and professional relationships I have had with Tim O'Brien over the years. I am sure you already know he's a great sales representative for Furnitureland South. I have been working with Tim for as long as I can remember - maybe 20 years? He has helped me furnish many homes, and now our condo in Florida. Tim is smart, personable, helpful, and very considerate. He really knows the furniture business and really cares about his clients. I have referred Tim to dozens of friends over the years and he always takes good care of them as well. There have been times when I have had to work with - and purchase some furniture - from private interior designers, but I don't like ordering from catalogs. It is so much better to see the furniture in person - to sit on the chairs, evaluate the comfort, and see the upholstery and finishes in person. I flew up from Florida in July of this year and worked with Tim for 3.5 days. He's always amazing to work with. He understands how I like to shop. He always gives me your brochure and circles the areas he knows I would like to investigate. That saves me time in the store. Whenever I need information or Tim's advice, I text him and he magically appears within a few minutes. Tim is great at narrowing down my options and giving me the pros and cons of the manufacturers. He's great at space planning. He will hold up upholstery fabric from a distance and will compare and contrast different fabrics and finishes. He helps me make selections when I get overwhelmed with my choices. In July, Tim set me up with the Sherrill reps who were in the store while I was there and that was a wonderful experience. It was so helpful to work with people who knew exactly what to order for cushion fill, pillows, etc. I ended up getting my sectional, two chairs and an etagere from Sherrill. I also purchased a Hickory White game table, four Jessica Charles game chairs, a large Uttermost mirror, and a rug thanks to Tim's help. I expected these items to arrive in early December but everything arrived around mid-September. My husband and I were thrilled. Also, I’d like to compliment your delivery guys as well. They are always on time, polite, respectful, courteous, and extremely hard-working. I wish I saved the names of the guys from my last two deliveries. Maybe you could check my customer number and see who delivered my last two deliveries to thank them for me. I had Lloyd Flanders patio furniture delivered in May. Tim and I worked long distance on this order. The delivery guys were a different crew, but they offered the same great white glove service. Tim is also awesome even when I'm not there in person. He replies almost immediately any time I text or email. I give Tim's contact information to all of my friends and family and advise them to run pricing by Tim O'Brien at Furnitureland South before making any furniture purchases elsewhere. Thank you for all you do to make Furnitureland South a great resource for your customers. I am grateful Furnitureland South is still standing after these turbulent years. Your clients are most appreciative of your store and sales reps like Tim O’Brien. —Susan S.

We came to Furnitureland South looking for a one stop shop where we could furnish our new home. Having come from overseas, we had limited time, two days, to pick out the furnishings for a 6 bedroom 14,000 square foot home. Tim was key in making sure we were able to accomplish this.

Upon our arrival we found FLS to be a very welcoming & pleasant place where Tim & his colleagues dedicated a full 2.5 days to help us pick out the pieces & assist in the fabric coordination & carpet selection.

FLS had the variety of manufacturers & styles that allowed us to furnish the whole house including the outdoor areas. Given this effort, we were able to furnish the house in record time. Orders have been placed & Tim is in continuous contact with us advising us on how the orders are progressing. I can say that we consider Tim to be our contact point for any future furniture needs from the United States. —Basil, Saudi Arabia

We recently recieved delivery after working with Tim O'Brien and everything looks absolutely perfect. We are very satisfied with the entire experience & we already recommended Tim to many relatives and friends. Thank you again, Tim! —Dr. S. Alkhateeb, Saudi Arabia

Tim and I first became acquainted through phone calls and e-mails in anticipation of a visit to the store. He took the time to guide me through the vast array of manufacturers, pointing out those that offered the styles and quality I was looking for. We were able to make the trip to NC last year to select furniture for our new home in Florida. This would have been an overwhelming task without Tim's assistance.

Based on his understanding of our needs and taste in furnishings, he had already established a game plan to help us navigate the store as efficiently as possible. Tim's design experience and knowledge of manufacturers were invaluable. This was especially important because I often found myself agonizing over my decisions. Tim was there to guide me, and his patience was extraordinary.

Tim O'Brien made our experience at FLS both pleasant and productive. Tim is an outstanding ambassador for Furnitureland South. The furniture is beautiful and elegant, and all the pieces fit perfectly in our rooms. —C. Picklesimer, Summerfield, FL

We just bought a second home in Connecticut and had to furnish it from scratch. We have moved many times, but always with our old furniture and never had to start with a blank slate. I sent plans to Tim O'Brien, who spent two days guiding us around the huge show room.

We furnished our new home from top to bottom, sometimes thinking about comfort, but always with an eye on price. Tim helped us find furniture that fit our tastes and budget and then helped us to configure the furniture in each room.

We left High Point and returned home to CT; some of our furniture was here immediately, other items came later. The service was excellent. We had a minor problem with a few things, and Tim intervened so we got everything in a timely manner. We added a few things as well. Tim made sure they were included with our deliveries.

I am delighted and would certainly recommend the store and Tim O'Brien to anyone looking for furniture. —Diane D.

Wow. Our experience at Furnitureland South was awesome. It is the place to be when you are looking for furniture. The best part was working with Tim O'Brien. We were able to furnish a 6000 sqft. house in 5 days due to Tim's hard work and efficiency. This is coming from a person who cannot make fast decisions. I owe this to him.

Before our trip, we provided Tim with plans and a list of what we are looking for and they were very ready when we got there. Tim communicated with us before the trip and was with us every single day from 8:30 to 5:30. Thank you, Tim. Now we wait for the delivery date to be scheduled! —The Halaoui's

Tim was outstanding!!!! A great salesperson!!!!!! That is what we liked most. —Thomas, North Brunswick, NJ

I have already recommended Tim O'Brien and FLS to all of my friends & family. In the past I have been a customer of other furniture stores; I did not shop at FLS because it always seemed too big and overhwelming. Tim O'Brien has converted me into a FLS customer for life, thanks to his knowledge of the product & ability to navigate the store easily.

After meeting with him & explaining needs, Tim goes right to the appropriate areas of the store, bypassing all of the distractions. —Susan, Powell, OH