Robbie McCraw takes her clients on a journey to make their house a home by listening to fully understand their wants and needs. She believes it can be an exciting endeavor to see your ideas becomes a reality – especially in a space as personal as your home. Robbie understands that your furniture should be a staple in your home, something practical you can use every day and still enjoy seeing. After a long day at work, it’s comforting to come home to a space where you can truly relax. With two cats and a dog at home, she also knows how important it is to find quality furniture that’s pet-friendly, too. Whether you live on the coast of North Carolina, like her family, or in Rome, where she’s recently visited, Robbie considers all of her clients neighbors and friends.
Robbie McCraw provided us with a wonderful experience when we made the trip to shop FLS from Wilmington, NC. We moved from Boston 4 weeks ago & needed to furnish our new home, and after much work, we had a detailed list of numerous items to search for. When we first contacted Robbie, we gave her our list of goals, style & measurments.
Robbie was quick, sharp, knowledgeable & incredibly focused on giving us exactly what we wanted. She developed a map of where to take us to see the maximum number of possibilities that fit our criteria with the least wasted steps and confusion.
She also quickly learned our needs and tastes. Robbie could hear "No" quickly and we were spirited off to the next possibility. There was no disagreeing with us or persuading. She moved us right along, answered our questions, offered her opinion & suggestions but did not push us to her view. Robbie was honest and forthright with us, which we truly appreciated. She also found ways to save us money, which to us, was a big deal. Robbie truly made this a fun experience for us. And we got so much done!
Even after our purchase, Robbie was entirely accessible for questions and add ons/deletions of product on our order. She was always available & so quick to respond — unheard of good customer service in today’s world.
All told, we were very satisfied; our experience was even better than we expected. I am eager to refer family & friends to Robbie McCraw when they need help with furniture! — Martha C.
We visited Furnitureland South on a whim when we were visiting the area, and we ended up buying an amazing sectional from Robbie McCraw! Robbie provided us with a great experience, from start to finish. Robbie spent hours with us, looking at piece after piece, leather sample after leather sample.
Then, when we went home to think about it, she was available & accessible for questions but she was never annoying & pushy - just right! Thank you, Robbie! We will be back to work with Robbie at FLS for our next furniture purchase! — Sarah P.