Cassandra Townsend is a people person. Not the cliché characteristic assigned to outgoing people, but a person who genuinely cares about her clients and whose goals all center around serving them well and providing a positive experience along the way. Originally from Jamaica, Cassandra attended college, married and began a family in Florida. Since she planted roots in North Carolina, she worked in real estate before joining the world’s largest furniture store. In real estate, Cassandra was able to tour many homes and enjoy the various styles presented in them. This is when she discovered her love of furniture in curated home and patio spaces. Of course, her caring and enthusiastic character makes her a pleasure to work with as a Design Consultant at the world’s largest furniture store. Whether you’re preparing your patio for warmer months or furnishing a whole home, Cassandra is ready to help you create a relaxing and functional design for your home.
My wife and I visited The Outlet at Furnitureland South and were instantly greeted by Cassandra. We quickly found her to be very outgoing, personable and friendly. We spent the day perusing the somewhat overwhelming amount of inventory the store has to offer. Cassandra did a nice job of being accessible and knowledgeable, though not overbearing. As we narrowed our selection she guided us through the process and was very helpful.
Obviously, our purchase from Furnitureland South wasn’t a large one, though sometimes that is the best way to gauge the customer service one receives, and our experience with Cassandra was outstanding. As someone who has been in a ownership position of a large 157-broker real estate company, I understand salespeople and I must say Cassandra is an excellent representative of such a fine organization. —Jay & Nikki C.
My husband Don and I were fortunate enough to have Cassandra meet us at the door when we arrived. She was very sweet, friendly, and not pushy. We found a few pieces we were interested in & she quickly got us the information we needed. She even helped us find pieces we loved & had not even considered.
Cassandra was knowledgeable about the many furniture brands and the inventory, and she was able to put together our order efficiently & answered all of our questions. We've shopped Furnitureland South several times & have not been disappointed, but Cassandra will be our contact on our next visit! —Cat & Don B.
We were so pleased with our interaction with Cassandra! She was friendly, helpful, and a joy to work with. —Mike & Cheryl K.