Jamestown, North Carolina, July 21, 2009 -- Furnitureland South, the World’s Largest Home Furnishings Showplace, is proud to announce that it has been awarded an A+ from the Better Business Bureau of Central North Carolina/Greensboro. This grade represents the BBB’s degree of confidence that a business is operating in a trustworthy manner and will make a good faith effort to resolve any customer concerns. Companies are rated on 17 different categories.
Celebrating its 40th year of business, Furnitureland South is committed to providing world-class service to its clients. The company experienced unprecedented growth in the 1990's, increasing its business from $22 million to nearly $180 million over the course of ten years. Furnitureland South's aggressive response to this growth has included building its state-of-the-art, climate-controlled Distribution Center, recently expanded to 475,000 square feet in August, 2008. The Distribution Center affords Furnitureland South greater (and faster) shipping capacity, an elaborate racking system for careful storage, specific areas for quality inspections, and additional room for growth.
Furnitureland South's philosophy of customer service has also evolved, focusing on engaging the consumer at each point of their shopping and purchasing experience to ensure satisfaction. Knowledgeable Sales & Design Consultants, expert Customer Service staff and a dedicated Delivery team are just a few points of contact with clients.
Furnitureland South has also invested in technology to enhance the consumer experience, providing clients a cutting-edge interactive website, the ability to track their order and make payments online, and to receive automatic email updates concerning the progress of their order.
"I'm especially proud of our A+ rating from the BBB," said Jason Harris, Executive Vice President of Furnitureland South. "We deliver over $150 Million of quality furnishings throughout the country each year, and the logistics required are monumental. Our goal has been to service clients as if we were their neighborhood furniture store, and I believe we have surpassed that goal."