You can confidently begin in either building. After registering, you will be introduced to a Sales & Design Consultant who will help you determine the best, most efficient way to start shopping.

Our Showroom and Mart are arranged by manufacturer and specialty galleries. In the Showroom you'll find various manufacturers' galleries including Henredon, Bernhardt, Lexington and Stanley, representing every style imaginable. The Mart features specialty galleries that include Rugs, Home Office, Home Entertainment and Outdoor Furniture.

All of Furnitureland South's sales staff have design experience, and many are certified in interior design. Simply ask the receptionist for an interior designer, and we'll be happy to accommodate your needs. You are also welcome to bring your personal interior designer with you.

We know just how exhausting shopping can be. That's why we've created wonderful places to grab a snack or meal while you're here. Visit our Bear Rock Cafe, providing a distinctive menu of specialty sandwiches, soups, salads and baked potatoes. Or enjoy an uplifting experience at our Starbucks Cafe, offering the finest selection of gourmet coffees in the world.

We are open Monday - Thursday and Saturday from 8:30 a.m. to 5:30 p.m. On Fridays, we have extended hours from 8:30 a.m. to 8:30 p.m.

Absolutely! We also have photocopies of catalogs and manufacturer's brochures for your convenience. And don't forget to have your picture taken in front of the world's tallest highboy!

We display the Manufacturer's Suggested Retail Price on each tag throughout our campus. Because we often enter into special promotions and sales with our manufacturers, your Sales & Design Consultant will give you up-to-date pricing on the items in which you're interested. We discount approximately 40% off furniture and 25% off accessories.

Clearance items, identified by their red tags, list the additionally discounted price under "Your Price." These items are available for sale off the showroom floor.

Sometimes it's just not possible to make the trip to Furnitureland South. You're still in luck! We have Sales & Design Consultants specially trained to assist you on the phone and via email. A great place to start is the furniture search section of this site - just click on the Browse Furniture link at the top of this screen! Keep in mind that the selection of furniture available on our Furniture Search is just a sample of the options available to you at Furnitureland South. If you don't see what you're looking for, your Sales & Design Consultant can work with you to find the perfect home furnishings to suit your needs.

When you and your Sales & Design Consultant have finalized your order, we will forward an email with an electronic file of your entire contract package (if email is not convenient, we will forward this information by USPS mail). We will include a convenient folder in which you can store your paperwork. The required deposit may be submitted to Furnitureland South by Checkfree (electronic funds transfer), wire transfer or by personal check through the mail. We will also need signatures on all required documents to ensure the accuracy of your order and your understanding of our business terms.

It takes about 4 weeks for manufacturers to provide us with their estimated shipping date. This date is dependent on variables such as availability of stock, cutting schedules or fabric inventory. Once your order is complete, your Delivery Coordinator will arrange a delivery date with you and the carrier. Deliveries average 90 days.

We use your zip code and delivery directions to establish the most efficient trip to your area. Your Delivery Coordinator will call you first to establish a 7 day window. Once your furniture has been consigned to a freight carrier, you will be notified 24 to 48 hours before the actual delivery to give you a specific day and time and your exact COD balance. Deliveries are made 7 days a week from 7 a.m. until 8 p.m.

To ensure the best customer service in the furniture industry, we must deliver your furniture to you as it is received in our distribution center. In the event that you cannot make provisions to accept your order(s), we require payment in full for the order(s) and we will gladly store the furniture for you for up to one year.

It is your responsibility to inspect your furniture on delivery. If you cannot be present, please arrange for someone to accept, inspect and sign for the delivery in your place. Canceled, refused or missed deliveries will be subject to a redelivery fee equal to the original delivery fee.

With a cashier's check or money order made payable to Furnitureland South.

Items will be delivered as they become available to ship. It is quite possible, therefore, that you will receive more than one shipment.

Clear paths outside and inside your home. Please remove all items from the areas where your furniture will be placed and double-check to ensure that your new furniture will fit. Please arrange for added help should you be expecting very large or very heavy items.

The delivery companies try to make every attempt to prevent such situations. Please remember that it is your responsibility to note such difficulties and also to remind your Delivery Coordinator. If your home is not accessible to the delivery company, your item will be transported to the nearest point that is accessible. Providing a means of transportation from the delivery truck to your home will be your responsibility.

Where would you like it? The delivery carrier provides two people to uncarton and set up your furniture where you tell them. For reasons of liability, they cannot alter the product or your home, including drilling items which were not predrilled by the manufacturer or attaching items to your walls.

Every practical attempt will be made to position your furniture as you would like. However, if delivery to the desired area involves limited maneuverability because of narrow halls, doorways, stairwells, etc., neither Furnitureland South nor the carrier can be responsible for damage that might occur to the structure or furnishings. If two people cannot reasonably move the item to the desired area and you cannot arrange additional help, delivery will be made to an accessible area.

Damage to your new furniture saddens us also, so we make every possible effort to prevent it. It is important that each item be carefully and thoroughly inspected by you or your authorized agent immediately upon delivery. If you discover damage or defect, notify the delivery personnel immediately. If they can correct the problem, they will do so. If not, the item will be returned to Furnitureland South. At our discretion, the item(s) will be deluxed (restored), factory repaired, or factory replaced, and then delivered to you. Please do not return any companion pieces that meet quality standards.

We are working with carriers to achieve a zero damage record. However, if damage does occur, we can deal with it most effectively while the carrier is at your home. Please inspect the shipment thoroughly at the time of delivery. If you should discover damage after the delivery, contact your Account Manager immediately. We will send you a claim form to complete and return to your Account Manager with pictures or video of the damage. The claim will be processed as soon as possible.

The delivery personnel will break down the cartoning materials and stack them in a location that is convenient for you. If requested, the cartoning materials will be removed.

When your order has been completely received by Furnitureland South, we will determine the most appropriate container size and supply you with a shipping rate quote. Your total balance will be calculated to include remaining purchase price, shipping charges and any other fees associated with your order. You will be instructed to pay the balance, in full, via wire transfer (made payable in USD to Furnitureland South). Upon receipt of your wire transfer, we will begin the shipping process.

Routing instructions can be obtained from your Sales & Design Consultant or the International Department.

Yes, you may choose your own freight forwarder or allow us to provide one for you. If you choose your own shipping agent, simply supply us with the company's name, telephone number, contact name and destination address.

We encourage the purchase of All Risk Insurance. We can include the cost of insurance in your quote, or you may purchase your own. The insurance company is your first contact should your merchandise incur any damage during shipment.

We will provide you with the documentation necessary for clearance at Customs. You are required to secure your own broker in the port of destination and are responsible for all taxes and duties.

Each item must be inspected by you or your authorized agent immediately upon delivery. We suggest that you keep a camera with you during the unloading process so that any damage can be documented. If damage is found, contact your insurance company directly for directions.