Meet Sherry Needles
Upon graduating from High Point College with a degree in Home Furnishings, Marketing and Business, Sherry Needles worked an internship with Thomasville Furniture. In 1990, she joined the Furnitureland South team – starting her first year in the design department and then relocating to design sales.
She has been in the “Million Dollar Club” every year and is blessed to have a large referral clientele base. Sherry also works with a variety of other interior designers on large projects for their clients. “I love my job and look forward to each new project my customers present to me!”
A born and raised Jersey girl from Middletown, NJ, Sherry married fellow Design Consultant Todd Needles, who together have 3 children (Sarah, and twins Adam and Emily) and one granddaughter, Sophie. When Sherry isn’t working, she enjoys time with her children, reading, being with friends and family, and playing on Pinterest and Houzz. She is also actively involved in her church. “Life is good!”
What a difference Cheryl Umbaugh and Sherry Needles have made in my life! You took an overwhelming task and created something beautiful. I have loved working with you and actually liked picking out furniture.
Sherry Needles has been wonderful. She has been very patient and diligent with every request/question/concern my husband and I have had. I will recommend Sherry to others!
We have worked with Sherry Needles two times over the past year to furnish our lake house in VA. The entire process from start to finish with your company has been flawless and a pleasure. More importantly, dealing with Sherry has been a dream. She is able to provide objective feedback on style and selection - making our lives much less stressful. She is a wiz when it comes to balancing out budgets with taste and has an amazing personality. Sherry and FLS - we will be referring friends and neighbors for many years come! THANK YOU!
I have purchased many furniture items from FLS over the past 20 years and have been happy with every item. I ALWAYS recommend them to my family and friends. Your quality products and customer service is second to none. Furthermore, Sherry Needles is an exceptional designer and sales consultant and has helped me with every seamless purchase. She is wonderful!
My husband and I recently returned from a shopping trip to Furnitureland South where we had the pleasure of being assisted by Sherry Needles. I wanted to let you know of our very positive experience.
We met with a handshake . . .
Having been referred by a friend, we met Sherry Needles on Monday morning, August 18th. Sherry had been the designer for decorating three homes over the last 20 years for my friend Angie whose Naples home I knew to be beautiful, and Angie had highly recommended Sherry.
So we called Sherry, made an appointment and E-mailed some pictures and information on the six rooms we needed to furnish in our new home. Having been to FLS ten years ago when we furnished our Naples condo, we knew of its size, so we were glad to be going in with assistance awaiting us.
And what great assistance we had. We first talked with Sherry for over an hour, reviewing our ideas and what we wanted to accomplish in our space. It was evident over the next three days that we worked with Sherry that she had been a good listener. In a logical sequence she methodically guided us to our selections, room by room, piece by piece, obviously knowledgeable of the products available and obviously talented as a designer, tying all the elements of style, color, texture together into one fabulous result! We are absolutely pleased with our finished look!
We left Furnitureland South more than satisfied with our total experience. What we thought was going to be difficult was pleasurable thanks to Sherry. We so appreciate her excellent assistance and would highly recommend her to anyone.
So while we met Sherry with a handshake, we parted with a hug!
My husband and I have had the best experience with your company and it’s employees - it seems like everyone always complains when things are wrong, not when they actually have a great experience. We have also shared our experience with just about everyone who asks, and I know you have customers from our recommendation including my parents.
Our house flooded during Hurricane Sandy and during a very stressful time, someone in our town recommended Furnitureland South and specifically Sherry Needles. We drove down there from NJ and basically spent 2 days with Sherry picking out furniture for our yet to be rebuilt home. Sherry was so helpful, by the time we arrived, she knew our style, had our room dimensions and was ready to go, even in a crazy snow/ice storm in NC (and no other employees were there). We ended up with a house full of new furniture and we are thrilled with our choices.
Two of the many items we purchased were Robin Bruce floor model chairs that were sold as is. After many months of having these chairs we started to notice strange discoloring of the fabric. The parts that were discoloring were where fabric on fabric touched. I asked Sherry about it and she said she would refer me to customer service where I started speaking to Jamie Payne.
Jamie and I went back and forth regarding my options and ultimately he was able to get his management to replace the chairs with the same fabric. They just arrived last Friday and I cannot believe the difference. There are no variations in coloring and they now look great in our master bedroom. Jamie was so incredibly helpful and succeeded in giving me a great customer experience. He even followed up after the delivery to make sure everything went as planned.
I thought my experience with the purchasing of furniture was so great with Sherry but then to have a difficult furniture issue after the fact and to have it resolved to my satisfaction, makes me even more happy. I want you to know that this entire experience will lead to many more purchases at Furnitureland South from acquaintances, friends and family.
We had never been to Furnitureland South before being referred to Sherry Needles and we had a wonderful experience. You can imagine how overwhelming our first visit to your showroom was. Sherry was such a good listener and she helped us find the exact furniture we were looking for. Because we were from Michigan, she had to do a lot of follow up with us via email and phone. She was so professional throughout the whole process and the picture portfolio she created of our choices was very helpful too as we continued to plan for the completion of our new home. She also turned out to be an excellent resource for picking out our fabrics and coordinating the color themes we wanted. Your design center is wonderful and putting little images of our furniture on our actual floor plan really helped us visualize what we were trying to create. Our furniture was all delivered recently and those young men did an excellent job too setting everything up. Thank you Sherry and Furnitureland South for helping us furnish our new home. We will gladly recommend your services to our family and friends.
My experience from beginning to end was incredible so let me start at the beginning.
For 3 days in February I was lucky enough to work with Sherry Needles your Design Consultant. In those 3 days Sherry helped us every step of the way as we completely decorated a new, and empty, home. Sherry was referred to me by my sister and Interior Decorator, Karen Domenici. Karen had worked with Sherry previously with another client and had been impressed. Sherry helped us with everything from couches to lamps to succulent plant arrangements. She very quickly understood the "look" we were after and expertly guided us through the store. Sherry is a jewel and a delight to work with, I consider myself fortunate to have had her as a Consultant.
Once we had selected all of the furniture I got worried as this was not a standard delivery, but a delivery which would be to a home perched in the mountains of Santa Fe, New Mexico. There was no way an 18 wheeler was going to make it up our drive. Sherry put me in touch with Ron Broussard. Ron reassured me that this wasn't the first time Furnitureland was delivering to a home with limited access and he explained the process. His drivers would move our furniture from the 18 wheeler to a Penske box truck, for delivery to our home. I hoped for the best but was worried and spoke several times with Tracy Swing who put my concerns to rest about our delivery date and time. Tracy was more than patient with me.
My excellent Furnitureland experience did not end there. Your delivery guys were UNBELIEVABLE! They were professional, polite, experienced and efficient. Kyle and Josh were absolute gentleman. They knew what they were doing every step of the way. They were lovely young men and I truly hope that they are my delivery men for the next leg of my shipment which should be in early July.
Before even visiting Furnitureland South, I did a lot of research comparing prices of specific furniture brands, store policies and delivery guidelines. I also communicated with the store. All in all, it was a wonderful experience from start to finish, and I would do it again in a heartbeat.
Being from Rhode Island, the furniture shopping involved a flight and hotel for a few nights. But what I saved in money, time and design more than made up for the travel costs. It is the biggest furniture store in the world, so whatever you're looking for, you'll find. We wanted good, solid quality furniture that will last but without breaking the bank. We found it at FLS.
I chose Sherry based on her bio on the website. We started the project together two months before I even visited FLS by communicating over phone and through email. We had to completely furnish a townhome in Florida, so I sent her our floor plan along with pictures of things I liked from Houzz and the FLS website so she knew the look and style I was going for.
We spent two full days with Sherry at FLS and she was just delightful! She maneuvered us through the buildings to the brands and styles to match our budget and style. She was right on with both! Her advice was helpful, not pushy, and with her assistance, the whole project came together beautifully! We would have been overwhelmed on our own, so having Sherry was a blessing. Since we were not moving into our townhome until late October, we appreciated that all of our furniture was held in the FLS warehouse for free as it came in.
The delivery department was also accommodating, and we were able to schedule delivery for the very day desired. Delivery was on time as scheduled to Florida. They confirmed the date about a week ahead and gave us a four-hour window a few days before, and called a half hour before getting there. The delivery guys were awesome! William and Quentin placed everything perfectly, even when I asked them to move the rug and couch over by a few inches. They even synced the two sides of our adjustable bed. Every piece was absolutely perfect. They carried out all packing materials, so when they left there was nothing for me to do but to sit down and enjoy my beautiful new furniture!
I would recommend Furnitureland South and designer Sherry Needles to anyone!
My furniture arrived Saturday and I couldn't be more thrilled. From shopping, to ordering, to delivery & set up - everything went so smoothly. Sherry's individualized attention, including calling me on Sunday night to finalize my order, is so appreciated. I will recommend Sherry to all friends and family. Thank you so much!
Just spent the day at Furnitureland South with Sherry Needles and couldn't be happier. She stayed with us from opening until closing to make sure we found everything we needed to finish furnishing our new home. Thank you Sherry!
We had an excellent experience at Furnitureland South and Sherry Needles was outstanding! She was extremely knowledgeable of the products and their locations. She was patient and could not be more interested in helping us find exactly what we wanted. We placed a large order; it came on time and the white glove service was also outstanding! The furniture was delivered in perfect condition! I would give them 10 stars if I could! Thank you Sherry Needles.
We had the best experience ever shopping at Furnitureland South!!! We recently renovated a home in North Jersey and moved out of the city. I would have been so overwhelmed trying to furnish our home and have it all flow beautifully together if it weren't for the wonderful help of Sherry Needles and the beautiful store of Furnitureland South. We talked prior to heading down and I sent her photos so she could get a sense of my taste.
We had a full weekend of design scheming and shopping with Sherry and we left so happy. My living, dining, master and family room are all gorgeous. We customized fabrics and pillows to our liking, and the rugs tables and lamps all go so well! Sherry met every need we needed.
The best part is once it's all ready to ship - in one day - all of your furniture arrives and gets set up by the white glove delivery service. Sherry's customer service has still been wonderful with any questions I have had after the fact.
I greatly appreciated Sharon's effort to best satisfy all of our furniture and design needs. She is honestly one of the best sales people I have ever worked with in my life! Sharon was so sincere and genuinely cared about what we wanted, and I felt that I could totally trust her. I will definitely be recommending Sharon and Furnitureland South to all of my family and friends!
Sherry Needles was great. We told her what we wanted and she was able to help select style and fabric. There is no way we could have done this on our own. Thank you for all of your help, Sherry!