I wanted to thank you and to tell you how impressed I am with all of my interactions with Furnitureland South; from the order process all the way through the delivery process.
While searching for the Marge Carson cocktail table my wife wanted, we found Furnitureland. You provided me a quote for the table and freight that was significantly lower than anything we could find locally or within our surrounding states and also provided me with a lead-time for fabrication that was in line with what others said was standard time from this factory.
After placing the order, I moved the purchase to the back of my mind, as delivery would not occur until sometime in March, so imagine our delight when your delivery department called with an early February delivery date.
Now here is where it gets really good. As my wife was giving further directions to our home, she asked what type of truck they were driving. When they explained it was a full-size over the road tractor-trailer my wife realized it would never make it up the main road from the highway let alone down our little road. So my wife arranged to take her SUV to a shopping area off the highway where the drivers could park and then transfer the table to her car and then she could get some neighbors to help put it in the house. When she got to the shopping area, the drivers loaded the table and then told her it was part of their job to make sure the table was placed exactly where it was supposed to go in the home and to inspect for any damage. So one of the drivers jumped in the front passenger seat and the other wedged himself in the back with the table for the ride to the house. The drivers then put the table in place, completing their job mission and then my wife drove them back to their truck.
During the time with my wife, they were professional, courteous and talked very highly of your company and exclaimed that they hoped we would continue to patronize Furnitureland South. These 2 gentlemen are excellent representatives of your company and are to be commended.